Stake Casino Terms & Conditions

These Terms and Conditions govern access to and use of Stake Casino by customers in Canada. They explain the rules applying to account registration, gaming, payments, promotions, privacy, and communication with Stake Casino.

By opening an account or using any Stake Casino service, you confirm that you have read and understood these Terms and agree to follow them. Please review them carefully before playing. If you do not accept any part of these Terms, you must not use the site or related services.

Acceptance of Terms

These Terms form a binding agreement between you and Stake Casino concerning your use of the website, account, games, payment features, promotions, and other available services. Additional terms may apply to specific games, bonuses, tournaments, or payment methods. Where additional terms are provided, they should be read together with this document.

You are responsible for checking the current version of these Terms each time you use Stake Casino. Continued use of the services after an update means that you accept the revised wording, subject to any rights that cannot lawfully be excluded.

Eligibility

Stake Casino is available only to individuals who are at least 18 years old and legally permitted to use online gambling services in their location. You must not access the site if gambling is restricted or prohibited where you live.

You may use the services only for yourself. Accounts must not be opened on behalf of another person, a business, or an undisclosed third party. Stake Casino may refuse access where it reasonably believes that age, identity, location, or legal eligibility requirements have not been met.

Account Registration

You must provide accurate, complete, and current information when creating an account. This may include your name, date of birth, residential address, contact details, and other information needed to operate the account securely.

• One individual may maintain only one Stake Casino account unless written permission is provided.
• You must keep your login details confidential and take reasonable steps to prevent unauthorized access.
• You must notify Stake Casino promptly if you suspect that your account has been compromised.
• You are responsible for activity carried out through your account unless you have reported unauthorized use without unreasonable delay.

Account details must not be sold, transferred, rented, or shared. Information that is false, misleading, or incomplete may result in account restrictions, verification requests, or closure.

Verification

Stake Casino may carry out identity, age, address, payment, and security checks at any stage. You may be asked to provide clear documents or other information needed to confirm your details and protect the platform from fraud, unauthorized use, or unlawful activity.

Documents must be genuine, current where applicable, and submitted through the method requested by Stake Casino. Withdrawals or other account functions may be delayed while checks are pending. If you do not provide suitable information within a reasonable period, Stake Casino may restrict or close the account in accordance with these Terms.

Deposits

Deposits must be made using a payment method held in your own name or one that you are authorized to use. Stake Casino may reject transactions, impose method-specific limits, or require additional confirmation before crediting funds.

• You should check the amount and payment details before confirming a deposit.
• Deposited funds are intended for genuine participation in the available services.
• Fees charged by banks, payment providers, or other intermediaries may be your responsibility.
• Stake Casino is not responsible for delays caused by a payment provider, technical interruption, or incorrect information supplied by you.

You should not deposit more than you can afford to lose. If a payment is reversed, disputed, unauthorized, or otherwise invalidated, Stake Casino may place the related amount on hold and investigate the account.

Withdrawals

Withdrawal requests are processed after any required account, identity, and payment checks have been completed. Stake Casino may return funds through the original payment method where practical or use another method available to the account holder.

You must ensure that your withdrawal information is accurate. Processing times can vary according to the requested method, verification status, transaction volume, and the involvement of external providers. Stake Casino may refuse a withdrawal where there is a reasonable concern about fraud, duplicate accounts, prohibited conduct, or a breach of these Terms.

Any remaining balance may be reviewed before an account is closed. Stake Casino may offset amounts owed as a result of reversed payments, chargebacks, or other confirmed liabilities, subject to applicable requirements.

Bonuses

Promotional offers are governed by their own terms, including eligibility rules, claim periods, wagering requirements, game contributions, maximum conversion or withdrawal limits, and expiry dates. You should read the specific offer terms before accepting a bonus.

Unless an offer states otherwise, promotional benefits may be limited to one per person, household, device, payment method, or other connected group. Stake Casino may cancel a bonus or remove related winnings where an offer has been obtained through multiple accounts, misleading information, or conduct designed to avoid the stated conditions.

Bonus funds may not be withdrawable until all applicable requirements have been satisfied. Stake Casino may void an unused or expired promotion in accordance with its published terms.

Acceptable Use

You agree to use Stake Casino lawfully, fairly, and in a manner that does not interfere with other customers or the operation of the platform. You must follow the instructions displayed on the website and use games and account functions only for their intended purposes.

You are responsible for ensuring that your device, internet connection, software, and security settings are suitable for access. Stake Casino does not guarantee uninterrupted availability and may suspend or modify features for maintenance, security, updates, or operational reasons.

Prohibited Activities

The following activities are prohibited:

• Using another person's account, payment method, identity, or personal information.
• Creating or controlling multiple accounts without authorization.
• Using bots, automated scripts, scraping tools, or software intended to influence gameplay or platform operation.
• Attempting to exploit an error, vulnerability, pricing issue, game defect, or payment malfunction.
• Engaging in fraud, money laundering, chargeback abuse, collusion, or other dishonest conduct.
• Interfering with the website, bypassing security controls, or introducing malicious code.
• Using the services for unlawful activity or allowing another person to access them through your account.

Stake Casino may investigate suspected violations and take appropriate action, including cancelling transactions, withholding benefits, restricting access, or closing an account.

Intellectual Property

Stake Casino and its licensors retain rights in the website, branding, text, graphics, software, game interfaces, audiovisual materials, and other content made available through the services. You receive a limited, personal, non-exclusive permission to use the platform for its intended purpose.

You must not copy, modify, publish, distribute, sell, reverse engineer, frame, or create derivative works from Stake Casino content unless expressly permitted in writing or allowed by applicable law. Nothing in these Terms transfers ownership of intellectual property to you.

Limitation of Liability

To the extent permitted by applicable law, Stake Casino is not responsible for losses arising from interruptions, communication failures, device problems, third-party services, inaccurate information supplied by you, or unauthorized access resulting from your failure to protect account credentials.

Stake Casino does not guarantee that every service will always be available, error-free, or suitable for a particular purpose. Nothing in these Terms excludes liability that cannot legally be excluded, including liability arising from fraud or other mandatory protections that apply to consumers.

Account Suspension

Stake Casino may suspend, limit, or close an account where it identifies a security concern, failed verification, suspected breach of these Terms, payment irregularity, responsible gambling concern, or legal or operational reason requiring action.

During a review, access to deposits, games, bonuses, or withdrawals may be restricted. You must not attempt to avoid a suspension by opening another account. Where an account is closed, Stake Casino will determine how any genuine remaining balance is handled after relevant checks and deductions.

Privacy

Stake Casino collects and uses personal information to create and operate accounts, process transactions, provide customer support, conduct verification, maintain security, and meet applicable obligations. Information may be shared with service providers involved in payments, identity checks, technology, security, or customer support where appropriate.

Personal information should be accurate and kept current. Further details about collection, use, retention, cookies, and customer rights are provided in the applicable Privacy Policy. You should review that policy before using the services.

Responsible Gambling

Gambling should be treated as entertainment, not as a way to generate income or recover financial losses. Set a budget and time limit before playing, and never gamble with money needed for essential expenses.

If gambling stops feeling enjoyable or becomes difficult to control, stop playing and seek appropriate support. Stake Casino may provide account tools such as deposit limits, time reminders, cooling-off options, or self-exclusion where available. Requests for restrictions may affect access across related services and should be made carefully.

For help with an account matter or a responsible gambling request, contact Stake Casino at [email protected]. Customer support cannot guarantee that losses will be recovered or that a customer will win.

Amendments

Stake Casino may update these Terms to reflect changes to the services, security practices, promotions, payment arrangements, or applicable requirements. The latest version will be made available on the website, with important changes communicated where appropriate.

If you continue using the services after revised Terms take effect, you accept the changes. If you disagree with an update, you must stop using the account and contact Stake Casino regarding any remaining account matter.

Contact Information

Questions about these Terms, account access, transactions, or verification should be submitted through the official Stake Casino support channels shown on the website. Provide enough information for the team to identify your account, but do not send passwords, one-time codes, or unnecessary sensitive information.

Stake Casino may request additional details before discussing account-specific information. These Terms are intended to explain the principal conditions of use and should be read with any game rules, promotion terms, privacy notices, and other policies displayed on the platform.

Last updated: 8 September 2026